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Quality of Experience

In Quality of Experience (QoE) we want to understand how the quality of a system or service affects the experience of users. When does a long delay in tele-communication disrupt the conversation and when do we not even notice at all? How much bandwidth does a videostream need that we really feel we are getting a better quality? It turns out, to understand the experience of users, taking personal and situational factors into account is as important as the actual quality of the system. Media consumption has become a ubiquitous part of life and if we want to optimize our systems understanding the interplay of situation, personality and system quality is a key requirement.


Open Source


  • M. Schmitt, J. Redi, D.C.A. Bulterman, and P. Cesar Towards individual QoE for multi-party video conferencing. IEEE Transactions on Multimedia (TMM), to appear, 2017.
  • M. Schmitt, J. Redi, P. Cesar, and D. Bulterman 1Mbit is enough: Video Quality and Individual Idiosyncrasies in Multiparty HD Video-Conferencing. In Proceedings of the International Workshop on Quality of Multimedia Experience (QoMEX2016), Lisbon, Portugal, 2016, pp. 1-6.
  • Jack Jansen and Dick C. A. Bulterman User-centric video delay measurements. In Proceedings of the ACM Workshop on Network and Operating Systems Support for Digital Audio and Video (NOSSDAV 2013), Oslo, Norway, 2013, pp. 37-42.
  • M. Schmitt, S. Gunkel, P. Cesar, and D.C.A. Bulterman Asymmetric Delay in Video-Mediated Group Discussions. In Proceedings of the International Workshop on Quality of Multimedia Experience (QoMEX'14), , Singapore, Singapore, 2014, pp. 19-24.
  • M. Schmitt, S. Gunkel, P. Cesar, and P. Hughes A QoE Testbed for socially aware video-mediated group communication. In Proceedings of the International Workshop on Socially-Aware Multimedia (SAM'13), New York, NY, USA, 2013, pp. 37-42.
  • S. Geerts, I. Vaishnavi, R.N. Mekuria, M.O. van Deventer, and P. Cesar Are We in Sync?: Synchronization Requirements for Watching Online Video Together. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'11), New York, NY, USA, 2011, pp. 311-314.


  • M. Schmitt, Vrije Universiteit Amsterdam, The Netherlands, expected 2018